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Privacy and Policy

PRIVACY POLICY1. Data Controller2. Personal Data Collected3. Purpose of Processing4. Data Sharing5. International Transfers6. Data Retention7. Data Security8. User Rights9. Cookies

PRIVACY POLICY

Les Scouts du Liban

Last Updated: 03 March 2026

1. Data Controller

Les Scouts du Liban

Lebanon

Email: coop@scoutsduliban.org

Les Scouts du Liban is the data controller responsible for processing personal data collected through this website and the Coop online store.

2. Personal Data Collected

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Account login details (encrypted password)

  • Order and transaction history

  • IP address and technical usage data

  • Cookie data

Payment information is processed securely through third-party payment providers. We do not store full credit card details.

3. Purpose of Processing

Personal data is processed for:

  • Processing and fulfilling orders

  • Managing deliveries and returns

  • Providing customer support

  • Compliance with Lebanese accounting and legal obligations

  • Website security and fraud prevention

4. Data Sharing

We do not sell personal data.

Personal data may be shared when necessary with:

  • Payment service providers

  • Shipping and delivery partners

  • Website hosting and IT service providers (including Odoo infrastructure)

  • Legal authorities when required by law

5. International Transfers

If hosting or service providers are located outside Lebanon, personal data may be transferred internationally with appropriate safeguards in place.

6. Data Retention

  • Order and financial records are retained in accordance with Lebanese accounting and tax regulations.

  • Account data is retained while the account remains active.

  • Technical data is retained as necessary for security and operational purposes.

Data is deleted or anonymized once it is no longer required.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure hosting, encrypted transmission (SSL), and restricted system access.

8. User Rights

In accordance with Lebanese Law No. 81/2018, users have the right to:

  • Access their personal data

  • Request correction

  • Request deletion

  • Object to processing where applicable

  • Withdraw consent when processing is based on consent

Requests may be sent to:

coop@scoutsduliban.org

9. Cookies

This website uses cookies necessary for website functionality and performance. Users may manage cookie settings through their browser preferences.